Tree Road, Brampton, Cumbria, CA8 1UA

Our Vision

Bettal Quality consultancy is committed to the continual improvement of Social Care Services. Our aim is to make an identifiable difference to the services we are engaged in: a difference that can be measured by service users, managers and staff who use Bettal products and services.

 Track Record 

Bettal Quality Consultancy has been in operation since 1994. Over that time the company has become the market leader in the supply of Quality Management Systems and training to the Social Care Sector.

Our products and services are based on knowledge of Best Practice, National Standards of Care and International Standards of Quality Assurance. Our team has wide management experience and qualifications in the Social Care field and in the world of Quality Assurance.

Our Team

Managing Director – Albert Cook

Albert Cook has vast experience in the management of social care services and is a former principal inspector. He has developed Quality Assurance Systems in the UK, Ireland and Germany, including Residential and Support Services for older people, people with learning disabilities, mental health services, children’s services and domiciliary care. His qualifications include BA, MA, and Fellow of the Chartered Quality Institute – to our knowledge, the only Fellow of the CQI working in the Care Sector.

Financial Director – Elizabeth Cook

Elizabeth Cook is the Financial Director of the company in addition to her financial background Elizabeth has extensive experience in day care for people with disabilities, nursery childcare and child minding.

General Manager – Stuart Cook

Stuart has a great wealth of experience and insight in the private care sector, being a qualified nurse and having managed in the care home sector. Has been involved in the design and production of Bettals Personal Plan and has project managed and produced Quality Assurance Systems for local authorities and groups in the private sector.

Senior Office Administrator – Kath

Kath is responsible for managing the day-to-day affairs of the Bettal office, making sure everything runs smoothly. She has extensive administration experience and wide experience of our software programme mycared4eqms.  Kath has a BSc in IT. If you call our offices, Kath’s is the voice you will hear.

ALBERT COOK- BA, MA, and Fellow of the Chartered Quality Institute



We've only been running for 2 years but CQC inspectors have commented that we have better documentation than agencies that have been running for many years.
Lee Marsh - New Horizons Trust