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Day Care

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CQC Compliant Day Care Policies & Procedures

Day care is an important part of social care services. Local Authorities and people who use day care services expect quality in the services that are provided. The Cared4 system for day care has been the subject of substantial research and is based on recognised standards and best practice for day care.

Additionally, the Cared4 Day Care system has been adapted to include the CQC Fundamental Standards where they apply, for example, person centred services, privacy and dignity, safeguarding, risk assessment, recruitment, activities and information, etc.

The Cared4 day care service quality management system is the end product of working with providers in local authorities and private day care services.

The procedures follow best practice in a sequential format and therefore each stage of the procedure is clear to staff. As a result, Cared4 can be seen as much more than a quality management system but also as a training resource for staff. It enables managers to give new staff policies and procedures based on best practice that form part of their induction, so that staff gain an understanding of quality of care from the outset.

Albert cook (MD Bettal) managed day care services for many years ensuring that the focus of the system is based on a person centred approach. At the same time recognising that the quality management system must include policies and procedures for the running of the service that are based on best practice.

The system is flexible and you only need to use the policies and procedures that are applicable to your service.

If you search the internet you will see that there are very few companies who can offer you a quality management system for day care. However, we have a number of customers who are completely satisfied with the Bettal system and have continued to use it for many years.

Given the background to Cared4 day care and our companies track record, you can be sure that you are investing in a system that will give confidence to you and your staff in delivering quality care services.

The Cared 4 package includes:

  • 2 ring binders containing 24 policies, 70 procedures and 102 forms customised with the name of your service.
  • Access to our on-line system via our myCared4EQMS electronic platform which mirrors the hard copy documentation, and enables you to view change print and archive your documents.
  • Free update service.

Albert Cook
Former Principle Inspector and Fellow of the Chartered Quality Institute


We've only been running for 2 years but CQC inspectors have commented that we have better documentation than agencies that have been running for many years.
Lee Marsh - New Horizons Trust