Tree Road, Brampton, Cumbria, CA8 1UA

Get in touch

Learning Disabilities

Home Products Learning Disabilities

Policies & Procedures in Services Supporting Service Users with Learning Disabilities

The Cared4 Quality Management and compliance System for people with learning disabilities contains policies and procedures for learning disabilities services that not only comply with CQC requirements, but drive an outcome based service.

Albert Cook obtained a Master’s Degree at the University of Kent in the Management of Services for people with learning disabilities and managed services for this group of people over many years. He developed the Cared 4 for people with learning disabilities based upon the knowledge and experience he has gained.

Cared4 for learning disabilities services has been is used by many Local Authority, independent and voluntary sector services. It is recognised as being among the leading quality management and compliance systems in the social care sector. The Cared 4 system contains all the policies and procedures a service will need to comply with the requirements of the CQC Fundamental Standards, Key Lines of Enquiry and best practice.

The procedures follow best practice and are set out in a sequential format, so that each stage of the process is easily followed by staff. The procedures can be used as a training resource. It enables managers to give new staff policies and procedures required for their role, based on best practice and requires of national standards. The procedures support staff to achieve consistency in service delivery and an understanding of quality of care from induction the outset.

The system contains both an individual care plan and to ensure there is a focus on health, daily living, education, employment, social and aspirational goals that are outcome based.

Cared4 has now been on the market for more than 20 years It is now recognised as being among the leading quality management systems in the field of learning disability. It is held in high regard by managers, staff and CQC and Local Authority inspectors.

The system includes 52 policies, 83 and 140 forms and complies with the requirements CQC Fundamental Standards, Key Lines of Enquiry and best practice.

Given the track record and background to Cared4 and those involved in its development you can be sure that you are investing in a system that will give confidence to you and your staff in delivering quality care services, and demonstrating to CQC inspector’s compliance to requirements.

Bettal is so confident about Cared 4 meeting the CQC Fundamental Standards and the Key Lines of Enquiry; that should an inspector require a document that is not in our system we will create it for you free of charge.

The Cared 4 package includes:

  • 2 ring binders with hard copies of the documents described above customised with the name of your service.
  • Access to our on-line via our myCared4EQMS electronic platform which mirrors the hard copy documentation enables you to view change print and archive your documents.
  • Free update service.

Albert Cook
Former Principle Inspector and Fellow of the Chartered Quality Institute


We've only been running for 2 years but CQC inspectors have commented that we have better documentation than agencies that have been running for many years.
Lee Marsh - New Horizons Trust