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It’s that time of year again - 2019

I don’t know about you, but I can hardly believe that a year has passed since I composed my last seasonal blog. Here at Bettal, thanks to our new customers, our growth in the sales of Bettal products has surpassed our expectations.

However, the climate in social care over the year as evidenced in my blogs has been one of frustration in many ways. Over the months we saw and continue to do so, an industry in crises as a result of lack of investment and the absence of a social care strategy. The outcome of the election affords us with some hope. Maybe by this time next year the sector will have a clear vision of where it is heading.

May I thank all of you who took time to read my blogs, and also to those who provided some feedback.

Finally, may I wish you and your family a Happy Christmas and a Healthy and Prosperous New Year.

Many thanks to all my readers.

Albert Cook Albert Cook BA, MA & Fellow Charted Quality Institute Managing Director Bettal Quality Consultancy

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