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Understanding Domiciliary Care: Your Ultimate Guide


While many of us are familiar with care homes and hospice care centres, the term ‘domiciliary care’ is not one used routinely in conversation. Surprisingly enough, however, domiciliary care services are something many people use on a daily basis, making it a much more common practice than may be expected.


In this article, you can learn everything you need to know about domiciliary care procedures, from more about the people who use it to descriptions of the services included. In addition, we will cover how our team at Bettal Quality Consultancy Limited can help your business provide high-quality domiciliary care.


Defining Domiciliary Care


Also known as a home carer service, domiciliary care refers to support that happens in a person's home. There is no one way domiciliary care will look, as different people who require care will have their own unique set of needs. Most domiciliary care will be through either daily visits or live-in care, which is where the person’s carer lives in their home with them. 


Domiciliary Care Users


When a person feels they need assistance but is uncomfortable at the thought of leaving their home, they may opt for the services provided by domiciliary care agencies. 


Read on for some types of people who might choose domiciliary care. This is not a definitive list, and some people who fit into the below categories may not require any care assistance at all.


Hospice Care Patients


For those with terminal diagnoses, life can grow increasingly difficult. While family members may try to help as much as they can, it is challenging to sustain around-the-clock care if it becomes needed. For those who would like to stay in their own homes, domiciliary care workers can be a great option to make their remaining time as comfortable as possible.


People With Learning Disabilities


With the myriad of tasks required from people on a daily basis, it can feel overwhelming trying to keep up. This can be particularly true for some people with learning disabilities. While many people with learning disabilities do not need carers, others can benefit greatly from the support. This could be managing money, understanding tenancy agreements, attending primary health care appointments, or helping with household tasks, for example. Domiciliary care can help those with learning disabilities enjoy their life independently.


Dementia Patients


Dementia is a term used to describe conditions that cause an impaired ability to remember, think, or make decisions. When living with dementia, life can become very disorientating, and challenging for both the person themself and their loved ones. Domiciliary care workers can help provide familiarity for dementia patients and are trained to help ease any challenging situations they may face.


People With Mental Health Conditions


While many people with mental health conditions don’t require extensive support, some people benefit from the assistance of a domiciliary care worker. Their presence can be familiar and reassuring, and help someone live as independently as possible. Mental health conditions are not often linear, so care might be required on a long-term or short-term basis.


People Recovering From Illness or Surgery


Major surgeries can improve the quality of someone’s life overall, however the healing period can be very difficult. For some people, they might be confined to bed rest, unable to care for themselves for a duration of time. Domiciliary care workers can help these people recover properly, without straining themselves or causing further or irreparable damage to their bodies.


Elderly People


With age, life often becomes more difficult as time goes on. For many elderly people, media illiteracy can be an issue. With moves to sustainable options becoming more consistent within businesses, many companies choose to away from physical letters to email correspondence, making it difficult for those who struggle with technology to not feel alienated. Luckily, domiciliary care workers can often help in this regard by assisting with online access. 


People With Mobility Issues


Mobility issues can happen unexpectedly and at any stage in life. Being unable to get about independently can change a person’s life drastically, which is why opting for domiciliary care can be a good option. These carers can help a person with mobility issues retain their independence. 


The Services Included


As mentioned, domiciliary care can look different depending on the person’s needs. No care service looks identical to any other. Knowing which services might be included or offered, however, is a good place to begin.


The following list contains some examples of services included in care provided by domiciliary care agencies.


Helping With Hobbies


When life becomes less accessible for someone, continuing with hobbies can be difficult. Hobbies are still very important to our mental well-being and to how we bond with one another. Having a domiciliary carer visit can help someone continue to do the things they love. 


Hobbies that benefit from the help of a carer could be:


  • Going to the theatre

  • Attending a book club

  • Baking

  • Painting

  • Exercising 


Important Tasks


On a daily basis, we each need to complete important tasks to continue living our lives. From writing letters to making phone calls, these activities can become difficult to do alone. Having a carer visit or help with these tasks can be beneficial. Conditions like arthritis can make mobility difficult, so receiving a helping hand to ease the pain that comes with necessary tasks helps.


Important tasks completed with the help of domiciliary carers are different for each person. Some people can complete the tasks themselves with a little support, whereas others may need to ask their carer to finish them on their behalf. This could be cleaning the bathroom, for example, or paying bills. 


Medication Assitance


For someone who takes multiple types of medication or has difficulty remembering, having a domiciliary care worker visit can help them take the medication they need. This could be managing the amounts of medication taken and picking up new prescriptions, as well as administering medicines directly. For others, it might just be assigning the correct amount of medication in a pill box, ready for the person to take. 


Providing Companionship


When the world outside is inaccessible to you, it can be difficult to keep in touch with others. For some people, a social visit is all that might be required. This could be as simple as an informal cup of tea, or going to the cinema together. 


Going Outside


Leaving the house can become a challenge for some people, whether due to physical or mental health problems. For those with Generalised Anxiety Disorder, for example, leaving their home can be incredibly difficult. They might not be able to visit the shop, for example, to obtain the goods necessary to live. In this event, a domiciliary care assistant can go to the shop with someone who is struggling, as well as complete the shopping for them if it becomes too much. 


Pet Care


Companionship can come even in the smallest of animals. Pet care is an important part of owning an animal, but may become unrealistic if the owner faces some challenges that restrict their ability to complete tasks. Domiciliary workers can take the reins when it comes to looking after animals, from cleaning out cages to taking animals on walks, allowing those who need assistance to enjoy the company of their furry loved ones freely.


Personal Care


Often, we can take being able to complete personal care tasks for granted. For those who require extra help, it can feel shameful or disheartening to need assistance. With a domiciliary care worker’s help, personal care and hygiene don’t need to be a source of embarrassment or a daily challenge, and can even be enjoyed once more. 


Care Quality Commission Regulations


When it comes to choosing a domiciliary care provider, it’s vital to make sure all of our domiciliary care procedures are Care Quality Commission (CQM) compliant. Providers of domiciliary care will be assessed on their services, as well as investigations into clear evidence of compliance with CQM regulations. When it comes to efficient domiciliary care management, many providers will opt for a quality management system to effectively store and manage important information.


How We Can Help


At Bettal Quality Consultancy Limited, we know it’s important to keep domiciliary care procedures at a high standard. Our team developed the Bettal Cared4 CQC Compliant Quality Management System over 25 years ago, which has successfully remained on the market for our customers since. We can support you with your domiciliary care registration with the CQC by providing guaranteed documentation.


If you believe that your company could benefit from our services, visit our website to learn more. Alternatively, you can also get in touch with our friendly staff directly. Start your journey with our CQC Compliant Quality Management Systems today with our free trial.


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