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Care Compliance System of Policies and Procedures

We have an international reputation for Quality Management in health and social care services. We are committed to helping both new and existing services to the achievement of a high quality service.

Care Compliance System of Policies and Procedures to meet the CQC Fundamental Standards and Key Lines of Enquiry. Produced by former principal inspector Albert Cook and former care home manager Stuart Cook.  More...

To new providers, the thought of having to complete the CQC Registration form can be a daunting task. Here at Bettal we have many years’ experience in supporting new providers to gain registration. A free service for Bettal customers. More...

Managers and staff often consider internal auditing to be a daunting task. This is hardly surprising given the many other tasks expected of them and the time involved. We have written this extensive guide to help support managers. More...

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Bettal Key Lines of Enquiry Tool

Bettal CQC Online Registration for Domiciliary Care

Our Vision

To provide the social care sector with quality management systems (policies procedures and other documentation that complies to the Care Quality Commission, Local Authority Commissioners and international standards and best practice. Ensuring that care services who use Bettal products and technology can demonstrate they provide quality services to service users and other stakeholders.

Why use Bettal?

Why should you purchase Bettal Policies and Procedures?


Proven track record with over 20 years in business led by former principle inspector Albert Cook.


A Bettal customer was awarded CQC outstanding grading using Bettal policies and procedures.

Free Advice

Free advice on Domiciliary Care Registration. Other companies charge for this service.

Customer Service

At Bettal we provide a professional, knowledgeable and friendly service via telephone and email.

Online Access

Online access to over 300 policies, procedures and forms using our award winning document management system.


Developed by people with experience and qualifications who have managed and inspected social care services.

Care Compliance System of Policies and Procedures to meet the CQC Fundamental Standards and Key Lines of Enquiry

Produced by Albert Cook, former principal inspector and Fellow of the Chartered Quality Institute and Stuart Cook former care home manager. Cared 4 is the leading document compliance and quality management system that meets the Fundamental Standards and the Key Lines of Enquiry (KLOE’s) for Health and Social Care Services including Domiciliary Care / Home Care Services, Community Living, Residential and Nursing homes, Learning Disability, and Mental Health services.

Customer Testimonials

Trusted by care services across the country, our customers are our priority. 

I could not recommend Cared4 enough...

"Victoria Lodge has been using the Cared4 System since for a number of years and has found the documentation to be an integral part of our successful service. In 2017 we won a Care Home of the Year award and have been rated as outstanding by the Care Quality Commission."

Sue Howard, Victoria Lodge Care Home.

CQC Inspector impressed by quality...

"I have recently registered my Domiciliary care Service. The support I received from Bettal was excellent. When the CQC inspector visited me as part of the registration process, he was very impressed with the quality and organisation of the cared4 documentation. I would strongly recommend investing in the Cared4 system."

Virginia Holmes, Gutu Mirror Home care Agency.

Great benefit during CQC inspections...

"B&M Care have used the Cared4 system for 10 years across our 25 care homes, I can fully recommend its use if you are looking for a comprehensive, detailed and well organised document system. I am most impressed by the evidence that Cared4 references to against each individual KLOE standard. The system is easy to follow, which allows all staff to fully understand the documents clearly. This has been of great benefit during CQC inspections and with other regulators."

Rachel Rodgers, Operations Director, B&M Care.